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HEP: Eligible Sites

Updated over a month ago


A) Eligibility Overview

LightReach reviews eligible residential homes through the lens of two key construction parameters. Certified Installers are responsible for working within these eligibility parameters, as LightReach does not police physical sites at point of sale. This means that partners are responsible for ensuring all of our site eligibility guidelines are met, as NTP Milestone does not confirm site eligibility.
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Approved Type

Details

Residential, Single Family Homes

  • IE Traditional detached houses.

  • Residential zoned & use.

Multi-Family Homes / Duplex / Triplex

  • Customer must own the entire property.

  • One to four-unit residential properties that are fee simple.

  • There must be a 1:1 System to Unit Ratio

    • One outdoor unit to one indoor

Townhomes

  • Must own wall where electrical equipment is installed, cannot be a community wall.

  • There must be a 1:1 System to Unit Ratio

    • One outdoor unit to one indoor

Manufactured Homes

  • Must be affixed to a permanent foundation.

  • Customer must own the entire property and lot.

  • Titled and taxed as residential real estate.

Condos or Apartment Buildings

  • Residences within multi-family properties in which the applicant owns the residence and associated home systems.

  • There must be a 1:1 System to Unit Ratio

    • One outdoor unit to one indoor

Carports or Overhang Porches

Not Approved. Please do not install.

All other unique or irregular home types/structures

Not Approved. Please do not install.

Commercial/Non-Residential Buildings

Not Approved. Please do not install.

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A

Commercial?

Agricultural? Businesses?

LightReach approves only residential structures. It is the responsibility of the installer to ensure site eligibility.

Home must be residential zoned, and residential use. Installers are advised to avoid homes which fall outside of a standard residential scope.

B

Is there sufficient space for HVAC equipment installation?

  • Confirm whether there is enough room for the unit, ductwork, and any additional components.

C

Does the customer needs to dispose their old system?

  • No, EPC will handle the disposal of old system.

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